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Manufacturer obligations under Article 13 CRA: an overview

Article 13 is the Cyber Resilience Act's list of duties for manufacturers: 25 paragraphs, plus the requirements in Annex I and the documents under Annexes II, V and VII. This page sums up each paragraph in one sentence and states when it applies.

Article 13 of Regulation (EU) 2024/2847 brings together the obligations of manufacturers in 25 paragraphs. Broadly, they fall into four groups. First: develop securely and be able to demonstrate it (paragraphs 1 to 7, with Annex I, Part I). Second: after sale, handle vulnerabilities and provide updates (paragraphs 8 to 11 and 19, with Annex I, Part II). Third: draw up the documentation, from the technical documentation to the CE marking (paragraphs 12 to 18 and 20). Fourth: cooperate with the authorities (paragraphs 21 to 23). These obligations apply from 11 December 2027 to every product placed on the market from that date. The reporting obligation is set out separately in Article 14 and has applied since 11 September 2026.

Key points

  • Before placing on the market: risk assessment, product in line with Annex I, Part I, technical documentation, conformity assessment, EU declaration of conformity, CE marking (Article 13(1) to (4) and (12)).
  • After sale: handle vulnerabilities and provide security updates for at least five years, with the end date stated at the time of purchase (Article 13(8) and (19), Annex I, Part II).
  • Keep the documentation and the declaration of conformity for ten years after placing on the market or for the support period, whichever is longer (Article 13(13)).
  • A single point of contact for users, through which vulnerabilities can also be reported, and not only via automated tools (Article 13(17)).
  • Since 11 September 2026 only Article 14 (the reporting obligation) has applied; Article 13 applies from 11 December 2027 (Article 71(2)).

What has applied since 11 September 2026, and what applies from 11 December 2027?

Article 71(2) splits the dates of application. Article 14 has applied since 11 September 2026. The manufacturer notifies actively exploited vulnerabilities and severe incidents within 24 hours of becoming aware of them, via ENISA's single reporting platform. The vulnerability notification follows within 72 hours, and the final report no later than 14 days after a corrective or mitigating measure is available; for an incident, the final report follows one month after the 72-hour notification (Article 14(2) and (4)). The manufacturer also informs the impacted users (Article 14(8)). This applies to legacy products too (Article 69(3)). The page The reporting obligation explained covers this in full.

All paragraphs of Article 13 apply from 11 December 2027 to products placed on the market for the first time from that date. Legacy products are only covered if they undergo a substantial modification (Article 69(2)). If you start today, you have just over a year for risk assessment, documentation and conformity assessment. The full timeline is in the guide The CRA timeline.

Article 13 paragraph by paragraph

The "From" column gives the date of application under Article 71(2); Article 14 is included for reference.

ParagraphObligation in plain EnglishFrom
1When placed on the market, the product has been designed, developed and produced in line with the requirements in Annex I, Part I.11 December 2027
2To that end, the manufacturer carries out a cybersecurity risk assessment and takes it into account in planning, design, development, production, delivery and maintenance.11 December 2027
3The risk assessment is documented and updated during the support period. It takes into account the intended purpose, reasonably foreseeable use, operational environment and expected time of use.11 December 2027
4The risk assessment becomes part of the technical documentation. Requirements that do not apply are justified there, not silently left out.11 December 2027
5Due diligence for third-party components, including non-commercial open-source software: they must not compromise the security of the product.11 December 2027
6A manufacturer that discovers a vulnerability in an integrated component reports it to the component manufacturer or the open-source project, remedies it itself and shares its own fix, in a machine-readable format where possible.11 December 2027
7All relevant cybersecurity aspects are documented systematically, including vulnerabilities that have become known and information from third parties; the risk assessment is updated where necessary.11 December 2027
8Vulnerabilities are handled in line with Annex I, Part II during the support period. The period reflects the time the product is expected to be in use, at least five years; it may be shorter only if the expected time of use is shorter. This includes a CVD policy and processes for reported vulnerabilities.11 December 2027
9Each security update, once made available, remains available for at least ten years or for the remainder of the support period, whichever is longer.11 December 2027
10For substantially modified software versions, vulnerability handling may be limited to the latest version if users can switch to it free of charge and without new hardware or software.11 December 2027
11Public archives of older versions are permitted; users must be clearly informed about the risks of unsupported versions.11 December 2027
12Before placing on the market: draw up the technical documentation (Article 31), carry out the conformity assessment (Article 32), draw up the EU declaration of conformity (Article 28) and affix the CE marking (Article 30).11 December 2027
13Keep the technical documentation and the declaration of conformity for at least ten years after placing on the market or for the support period, whichever is longer.11 December 2027
14Ensure conformity of series production: changes to processes, to the product, to standards or to specifications are taken into account.11 December 2027
15A type, batch or serial number or other identifier on the product, otherwise on the packaging or in the accompanying documents.11 December 2027
16Name, trade name or trade mark, postal address, e-mail or other digital contact details and, where applicable, website on the product, its packaging or accompanying documents, and in the information to the user.11 December 2027
17A single point of contact for users, including for vulnerability reports, easy to find and named in the information to the user. Users choose the means of communication; automated tools alone are not enough.11 December 2027
18Provide the information and instructions to the user under Annex II, on paper or electronically, clear and in a suitable language; keep them available for at least ten years or for the support period.11 December 2027
19State the end date of the support period (at least month and year) in an easily accessible way at the time of purchase; where technically feasible, notify users when the end is reached.11 December 2027
20Include a copy of the EU declaration of conformity or a simplified declaration with the internet address of the full version.11 December 2027
21On knowing or having reason to believe that a product is not in conformity: take corrective measures immediately and, where appropriate, withdraw or recall it.11 December 2027
22Provide the market surveillance authority with all evidence on a reasoned request and cooperate in eliminating risks.11 December 2027
23On ceasing operations, inform the market surveillance authorities in advance and, as far as possible, the users.11 December 2027
24Empowers the Commission to specify the format and elements of the software bill of materials (SBOM) by implementing act. Not an obligation on the manufacturer; as of October 2026 there is no evidence of such an act.No manufacturer obligation
25Market surveillance authorities can request SBOMs and share them in anonymised or aggregated form, for example for EU-wide assessments of dependencies.11 December 2027
Article 14Notification of actively exploited vulnerabilities and severe incidents, information to users.Since 11 September 2026

What does Annex I, Part I require of the product?

Point (1) sets out the principle: an appropriate level of cybersecurity based on the risks. Point (2) lists 13 requirements that apply "where applicable" on the basis of the risk assessment; anything that does not apply is justified (Article 13(4)).

  1. (a) No known exploitable vulnerabilitiesThe product is delivered without known flaws that an attacker could use.
  2. (b) Secure by default configurationSet up securely out of the box, with the option to reset it to its original state. For tailor-made products for business users, a different arrangement can be agreed.
  3. (c) Fixable through security updatesVulnerabilities can be closed by updates; where appropriate, automatic updates are the default, with an opt-out and the option to postpone.
  4. (d) Protection from unauthorised accessAt least authentication, identity or access management, and reporting of possible unauthorised access.
  5. (e) ConfidentialityStored, transmitted or otherwise processed data is protected, for example by encryption.
  6. (f) IntegrityData, commands, programs and configuration are protected against manipulation; corruption is reported.
  7. (g) Data minimisationProcess only the data needed for the purpose.
  8. (h) AvailabilityEssential functions remain available even after an incident, including resilience against denial-of-service attacks.
  9. (i) Consideration for other devices and networksNegative effects on other systems are kept to a minimum.
  10. (j) Small attack surfaceAs few ways of attack as possible, including at external interfaces.
  11. (k) Limiting damageThe impact of an incident is reduced by suitable techniques.
  12. (l) Logging and monitoringSecurity-relevant internal activity is recorded, with an opt-out for users.
  13. (m) Secure deletion and transferUsers can permanently delete all data and settings and transfer them securely to another product.

What does Annex I, Part II require for vulnerability handling?

Part II describes the processes after sale, in eight points:

  1. 1. Identify and document vulnerabilities and componentsIncluding a software bill of materials (SBOM) in a commonly used, machine-readable format, covering at least the top-level dependencies. More in the guide SBOM under the CRA.
  2. 2. Remedy vulnerabilities without delayThrough security updates, separately from functionality updates where technically feasible.
  3. 3. Test regularlyThe security of the product is tested regularly and effectively.
  4. 4. Publish fixed vulnerabilitiesOnce an update is available: description, affected product, impact, severity, remedy. In justified cases, publication may wait until users have had the chance to patch.
  5. 5. CVD policyPut in place and enforce a policy on coordinated vulnerability disclosure. See the guide Coordinated vulnerability disclosure policy.
  6. 6. Facilitate information sharingIncluding a contact address through which third parties can report vulnerabilities. In Germany, BSI TR-03183-3 recommends a security.txt file for this; see the guide security.txt under RFC 9116.
  7. 7. Secure distribution of updatesMechanisms that deliver updates securely and, where applicable, automatically.
  8. 8. Updates without delay and free of chargeSecurity updates are distributed without delay and free of charge, with advisory messages for users. The only exception is by agreement with business users for tailor-made products.

Which documents are required?

Annex VII: technical documentation

The technical documentation is the file the manufacturer uses to show the market surveillance authorities that it meets the requirements. It is drawn up before placing on the market and kept up to date at least during the support period (Article 31(2)). Minimum content under Annex VII: a general description of the product; a description of design, development, production and vulnerability handling, including the system architecture, SBOM, CVD policy, contact address and update mechanism; the risk assessment; the information on the support period; the harmonised standards applied or, where there are none, a description of the solutions adopted; test and examination reports; a copy of the declaration of conformity. For microenterprises and small enterprises, Article 33(5) provides for a simplified form; as of October 2026 there is no evidence of an implementing act for it.

Annex V: EU declaration of conformity

By drawing up the declaration of conformity, the manufacturer takes sole responsibility for the product complying with the Regulation. Under Annex V it contains the identification of the product, the name and address of the manufacturer or authorised representative, the declaration of conformity itself, references to standards or specifications, where applicable the notified body with the certificate number, and a signature, place, date, name and function. Where a product is covered by several EU acts, such as the CRA and the Machinery Regulation, Article 28(3) requires a single declaration covering all of them.

Annex II: information and instructions to the user

The information to the user accompanies the product (Article 13(18)). Minimum content: the manufacturer with contact details; the single point of contact for vulnerability reports and where to find the CVD policy; identification, intended purpose, main functions and security properties; known circumstances that may lead to significant risks, including reasonably foreseeable misuse; the type of security support and the end date of the support period; instructions on putting into service, updates, secure decommissioning and data deletion; where the SBOM can be accessed, if the manufacturer makes it available to users.

How long do I have to keep the documents?

Article 13(13) sets two periods and applies the longer one: at least ten years after placing on the market, or until the end of the support period. The same logic applies to security updates (paragraph 9) and the information to the user (paragraph 18). If you have appointed an authorised representative, you can mandate them to keep the documents available (Article 18(3)). In addition, under Article 23 all economic operators must be able to identify, for ten years, who supplied them with products and to whom they supplied products.

What does the single point of contact in paragraph 17 mean?

Article 13(17) requires a single point of contact through which users can reach the manufacturer and report vulnerabilities, easy to find and named in the information to the user. The last sentence is decisive: the manufacturer lets users choose the means of communication and does not limit itself to automated tools. A web form does not count as an automated tool (recital 63), but on its own it is unlikely to be enough, because users must have that choice. BSI TR-03183-3 makes this concrete for Germany: security.txt under RFC 9116, e-mail and telephone as contact channels, anonymous reports and a first reply from a person within 5 working days. The guideline is voluntary, but to our knowledge it is the only guidance from a public authority that spells this out. How a small manufacturer can run the single point of contact is described in the guide PSIRT for SMEs.

Common mistakes

  • Treating the risk assessment as a one-off. Paragraph 3 requires it to be updated during the support period, paragraph 7 whenever new information emerges.
  • Silently leaving out requirements that do not apply. Paragraph 4 requires a justification in the documentation.
  • A web form as the only point of contact. Paragraph 17 requires users to be able to choose the means of communication.
  • No end date for support at the time of purchase. Paragraph 19 requires it at the time of purchase, with at least month and year.
  • Postponing Article 14 to December 2027. The reporting obligation has applied since 11 September 2026 and is the only manufacturer obligation that already applies today.
Free toolsecurity.txt generatorThe contact address under Annex I, Part II, point (6) as a security.txt file following BSI TR-03183-3: fill in the fields, check the file and download it.Create the file

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Frequently asked questions

What has to be ready before the product goes on sale?

Risk assessment, technical documentation, conformity assessment, EU declaration of conformity, CE marking and the information and instructions to the user under Annex II (Article 13(12), (18) and (20)). This applies to products placed on the market from 11 December 2027.

How long do I have to keep the documentation?

At least ten years after placing on the market or until the end of the support period, whichever is longer (Article 13(13)).

Do I have to publish the SBOM?

No. It belongs in the technical documentation and must be provided to the market surveillance authority on a reasoned request (Annex VII, point (8)).

Do I have to check open-source components?

Yes. Article 13(5) requires due diligence for non-commercial open-source software too. The manufacturer reports any vulnerabilities it finds to the project (paragraph 6).

Can I charge for security updates?

As a rule, no (Annex I, Part II, point (8)). An exception is possible only by agreement with business users for tailor-made products.

Which obligations can I hand over to an authorised representative?

Whatever is in the written mandate. At a minimum, the mandate must cover keeping documents available, providing evidence and cooperating with the authorities (Article 18(3)). Article 13(1) to (11), the technical documentation and conformity of series production cannot be delegated (Article 18(2)). Paragraph 2 does not exclude the reporting obligation under Article 14; however, the Regulation does not expressly say whether the authorised representative may submit the notifications. The manufacturer remains responsible.

Further reading

Sources

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